Return&Refund Policy

At Csaba Deak Artistic Visions, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely pleased with your framed fine art print, we offer a hassle-free 14-day return policy from the date of delivery.

Conditions for Returns:

1. The framed fine art print must be in its original condition, unaltered, and undamaged.
2. All original packaging, including any protective materials, must be intact and returned along with the item.
3. Returns must be initiated within 14 days from the date of delivery.
4. Custom or personalized prints are not eligible for return unless they arrive damaged or defective.
5. Returns are subject to inspection and approval by our quality assurance team.

Return Process:

1. Contact our customer service team at contact@csabadeak.com to initiate the return process. Please provide your order number and reason for the return.
2. Our team will provide you with a return authorization number (RMA) and instructions on how to return the item.
3. Pack the item securely, including all original packaging, and affix the provided RMA prominently on the package.
4. Ship the item back to us using a trackable shipping method. The customer is responsible for return shipping costs.
5. Once we receive the returned item and verify its condition, we will process your refund or exchange within 5 business days.

Refund Policy:

1. Refunds will be issued to the original payment method used for the purchase.
2. Original shipping charges are non-refundable unless the return is due to an error on our part.
3. Refunds may take 5-10 business days to reflect on your account, depending on your payment provider.

Exchanges:

If you wish to exchange your framed fine art print for a different size or design, please contact our customer service team to arrange the exchange. Additional charges may apply depending on the item's price difference and shipping costs.

If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team. We're here to assist you every step of the way.